Support
Need help with the STRIVN Player app? We're here for you. Email hello@strivn.net and we'll get back to you, usually within two business days.
Common questions
How do I sign in?
Use the email address or phone number your coach registered for you. If you can't sign in, ask your coach to confirm your contact details, or email us.
I'm not receiving notifications
Make sure you allowed notifications when you first signed in. You can re-enable them in your device settings under STRIVN Player. Notifications cover new events, attendance requests, and coach updates.
How do I update my profile photo?
Open your account page in the app, choose a new photo from your camera or library, and save. Your photo is visible only within your signed-in player space.
How do I delete my account?
You can request deletion from your account page in the app, or email hello@strivn.net from the address on your account. We'll delete your personal data within a reasonable period. See our Privacy Policy for details.
Contact
For anything else, reach us at hello@strivn.net.